Privacy Policy
Last updated: January 2025
At Hustla, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
Information We Collect
Personal Information
- • Name, email address, and phone number
- • Profile information including skills, experience, and location
- • Payment information (processed securely by our payment partners)
- • Identity verification documents when required
- • Profile photos and other uploaded content
Usage Information
- • How you interact with our platform and services
- • Job applications, bookings, and transaction history
- • Messages and communications through our platform
- • Reviews and ratings you give or receive
- • Device information and IP addresses
Location Information
- • Location data to match you with nearby opportunities
- • GPS coordinates when you use location-based features
- • City and neighborhood information from your profile
How We Use Your Information
Platform Services
- • Connect Hustlas with clients
- • Process payments and transactions
- • Verify identities and maintain safety
- • Provide customer support
Improvements
- • Improve our services and features
- • Analyze usage patterns and trends
- • Develop new products and services
- • Prevent fraud and abuse
Communications
- • Send important platform updates
- • Notify you about job opportunities
- • Provide customer support
- • Send marketing communications (with consent)
Legal Compliance
- • Comply with applicable laws
- • Respond to legal requests
- • Protect our rights and property
- • Ensure platform safety and security
How We Share Your Information
With Other Users
We share certain profile information to facilitate connections:
- • Your name, photo, and professional information
- • Your skills, experience, and HustlaScore
- • Reviews and ratings from other users
- • General location (city/neighborhood, not exact address)
With Service Providers
We work with trusted partners to provide our services:
- • Payment processors for secure transactions
- • Cloud hosting providers for data storage
- • Analytics services to improve our platform
- • Customer support and communication tools
Legal Requirements
We may disclose information when required by law, to protect our rights, or to ensure the safety of our users and the public.
Data Security
Technical Safeguards
- • SSL encryption for data transmission
- • Secure cloud infrastructure
- • Regular security audits and updates
- • Access controls and authentication
Operational Security
- • Employee training on data protection
- • Limited access to personal information
- • Incident response procedures
- • Regular backup and recovery testing
Your Privacy Rights
Access & Control
You can access, update, or delete your personal information through your account settings.
Data Portability
You can request a copy of your data in a portable format.
Marketing Communications
You can opt out of marketing emails at any time using the unsubscribe link.
Account Deletion
You can delete your account, though some information may be retained for legal or safety reasons.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Email: privacy@hustla.africa
Address: Hustla Platform, Cape Town, South Africa
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our platform and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.